Part 3. The Partner Who Made It Possible
But none of that would have been possible without the turning point in 2019.
Fresh Heritage was growing fast—but falling apart. Cash flow problems. Supply chain chaos. Team burnout. I was working 80-hour weeks and considering shutting it down.
That's when my wife, Natarcia, walked away from her six-figure healthcare executive role. After a medical emergency forced her to step back, she realized she wasn't put on this earth to climb someone else's ladder.
She joined as COO and took over operations, systems, and team development—everything I was terrible at. Within months, we cut expenses, rebuilt our systems, and scaled back to consistent six-figure months with 40% profit margins.
Her superpower? Getting people unstuck. She built the infrastructure that allowed the business to run without me and helped me see what I was really good at—and what I needed to let go of.
With her systems in place, we had a business that was sellable. And when the PE firm came calling, we were ready.